Our People

The People Who Make Your Retirement Fit Perfectly

With more than 21,000 employees in more than 260 locations nationwide, Five Star sets its own standards, far higher than any regulations or industry norms. Five Star communities constantly evaluate their own performance. Whether examining general management or direct care, the Five Star team never stops looking for ways to make your retirement experience the Perfect Fit.

One thing newcomers notice about Five Star managers and their staff is that you don’t usually find them holed away in an office. Five Star trains its teams to have many touch points with residents throughout the day—especially at mealtimes. They know the importance of getting to know each resident well, not only to enjoy each unique personality, but so they can notice if a change in behavior might mean a health problem.

Communities have weekly staff meetings—from housekeepers to general managers to physical therapists—to review each resident’s situation, share information, and act decisively when someone needs help.

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