Five Star Senior Living Certified as a Great Place to Work® for Second Consecutive Year
It’s with immense pride and excitement that we announce that Five Star Senior Living has been certified as a Great Place to Work for the second consecutive year! This achievement speaks volumes about the incredible contributions each one of you has made in shaping our company into the outstanding workplace it is today.
“Our second certification as a Great Place to Work validates our efforts to foster an environment where every individual feels valued, supported, and empowered to succeed,” says Jeff Leer, President and CEO of Five Star Senior Living. “Happy team members mean happy residents, and our work to connect our people to our purpose is bearing fruit and making life for those who live in our communities even better.”
The Great Place to Work certification process involved surveying nearly 10,000 employees across Five Star Senior Living’s 135 communities and at corporate headquarters. More than 60 elements of team members’ experience on the job were evaluated, including pride in the organization’s community impact, belief that working at Five Star Senior Living makes a difference, and feeling that their work has special meaning.
This success wouldn’t be possible without our team members’ passion, dedication, and active participation. Their feedback is invaluable, guiding us toward building a workplace that truly reflects the best of what we can be.
Key to this improvement in Five Star’s metrics is a comprehensive plan to improve employee well-being that includes increased compensation, career training, an enhanced 401(k) plan (Future You), and Nourish You, a guaranteed meal every shift. These strategies to ensure the well-being of every team member have boosted the company’s results and led to a stronger culture that emphasizes transparency, accountability, and most of all, kindness. And this transformation is helping the business succeed.
Being recognized as a Great Place to Work for a second year showcases our strength as a company. Every member of our team has been instrumental in shaping our company culture and reinforcing our commitment to putting people first.
“By lifting up our team members, we’ve shown the industry it’s possible to do well by doing good,” says Leer. “In the first year of rolling out these initiatives, we saw a 10% reduction in frontline worker turnover. Moreover, as of the end of 2024, less than 10% of our positions are vacant, a standout metric in our industry. This has, in turn, allowed us to expand offerings to our residents. By committing to our purpose, we’ve set ourselves up to be leaders in senior living.”